Shipping Policy
Welcome to Moody Moon Packaging.
This Shipping Policy explains how orders are processed and shipped from our website.
1. Order Processing
Orders are processed after payment confirmation and final approval of all required order details, including design approval where applicable.
2. Shipping Time
Shipping times may vary depending on the product type, order quantity, customization requirements, and delivery location. Estimated delivery timelines will be shared during the order process.
3. Delays
We do our best to complete production and deliver orders on time. However, delays may occur due to design approval, custom printing requirements, production schedules, order volume, courier issues, customs clearance, weather conditions, holidays, or other factors beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be shared with the customer at the time of order confirmation unless stated otherwise.
5. Order Tracking
If tracking is available for your shipment, tracking details will be shared once the order has been dispatched.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Moody Moon Packaging will not be responsible for delays or delivery issues caused by incorrect or incomplete address details.
7. Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us as soon as possible after delivery so we can review the issue and assist you accordingly.
8. Contact Us
If you have any questions regarding this Shipping Policy, you may contact us through the contact information available on our website.
moodymoonpackaging@gmail.com